Privacy Policy

The Real American Hardwood Coalition (RAHC) is a not-for-profit 501c3, voluntary, industry-wide domestic promotion initiative for American hardwoods led by national, regional and state hardwood association executives. Our goal is to increase sales and improve industry stability by raising awareness of the benefits of Real American Hardwood. 

Commitment to Privacy of Personal Information

The RAHC is committed to protecting the privacy of our contributors and others who use our services. This Personal Information Protection Policy (the “Policy”) describes the policies and practices of the RAHC with respect to the collection, use and disclosure of Personal Information. The Policy may be updated from time to time, with updates approved by the RAHC to reflect developments in our practices, new technology or the law. Updates will be made available in the same ways as the Policy. Our collection, use and disclosure of Personal Information will be governed by the version of this Policy in effect at the time.

Personal Information

Personal Information is any information that can be used to distinguish, identify or contact a specific individual. This Policy applies to Personal Information of contributors and prospective contributors, as well as others who have expressed an interest in the RAHC or have participated in an event sponsored or organized by the RAHC. The Personal Information that the RAHC generally collects and uses includes: name, address, telephone number, e-mail address, preferred method of contact, banking or credit card information (card number, type and expiration date).

From contributors, the RAHC also collects information related to the contributors involvement in the organization, such as the events the contributors attend that are hosted by the RAHC, the Industry Sector and Production/Sales/Acreage/Budget Levels, their relationship with industry associations, and their website address and social media handles.

Accountability

The RAHC is responsible for all Personal Information under its custody or control, including information which it may transfer to a third party for processing.

We can be reached at:

Email: info@realamericanhardwood
1101 K Street NW, #700
Washington, D.C. 20005

The RAHC is responsible for Personal Information sent to third party service providers who provide services to the RAHC. The RAHC requires any such third parties to use the Personal Information only for the purposes for which it is provided to them, and to protect the privacy of the Personal Information in accordance with privacy laws and in a manner that is consistent with this Policy. The RAHC stores and processes Personal Information in Baden, PA.

Information Received From Other Sources

The RAHC sometimes uses mailing lists from other organizations with whom the RAHC participates in organizing or sponsoring programs, publications, seminars, conferences or other events. When it does so, a request is made to the other organization to provide only names of individuals who have consented to the sharing of their information. If the RAHC is contacting someone based on one of these lists, it will ask whether the individual wishes to receive further communications from the RAHC and will respect the individual’s wishes.

Purposes for Collecting, Using and Disclosing Personal Information

Contributor Information

The RAHC collects and uses Personal Information from contributors and individuals who have expressed interest in contributing to the RAHC for the following purposes:

  • to collect and process contributor payments;
  • to keep contributors and other interested parties informed about the activities of the Coalition by sending them electronic newsletters and other information;
  • to keep contributors informed about information, activities and events of other organizations on topics related to the aims of the Coalition;
  • to respond to contributors and other interested parties questions and communications;
  • to advise contributors about meetings, conferences, workshops and seminars made available by other reputable organizations that may be of interest;
  • to analyze the demographics of the visitors to the site;
  • to make available the organization website address of our contributors on our publicly available website;
  • to make mention of new contributors in our electronic newsletter;
  • to share information with founding partners and contributors regarding the activities of the promotional program;
  • to contact contributors with respect to requesting their participation in the affairs of the Coalition; and
  • to gather information regarding the contributors satisfaction with their participation in the Coalition.

Website

The Coalition provides information and some contributor services via its website (the “Site”). By using the Site, users agree that information may be collected, used and disclosed in accordance with this Policy.

Cookies

This site uses cookies – small text files that are placed on your machine to help the site provide a better user experience. In general, cookies are used to retain user preferences, store information for things like shopping carts, and provide anonymized tracking data to third party applications like Google Analytics. As a rule, cookies will make your browsing experience better. However, you may prefer to disable cookies on this site and on others. The most effective way to do this is to disable cookies in your browser. We suggest consulting the Help section of your browser or taking a look at the About Cookies website which offers guidance for all modern browsers.

Non-Personal Information

As is typical with many websites, the Site automatically collects certain non-personal information regarding website users, such as the date and time you linked to the site, your general geographical location (city and state) and how you were directed to our website (i.e. the name of the internet search engine or website that referred or directed you to the Coalition’s website, if applicable). The non-personal data collected by the Site is used by the Coalition’s webmaster for system administration purposes and to analyze website visitation for the purpose of updating and optimizing the Site.

Links

The Site contains links to other third party websites. These links are provided for the convenience of users. The Coalition has no responsibility or liability for, or control over, those websites or their collection, use and/or disclosure of any Personal Information.

Disclosure of Personal Information

The RAHC does not sell or rent contributor lists.

Other than as outlined here, and as permitted or required by law, the RAHC does not disclose Personal Information without proper consent.

Limiting Retention of Personal Information

The RAHC retains Personal Information as long as it is needed for the purpose for which it was collected and in order to meet legal and regulatory requirements.

Safeguards

The RAHC protects Personal Information against such risks as loss or theft, unauthorized access, disclosure, copying, modification and destruction by using appropriate security measures. Nevertheless, due to the nature of the Internet and Internet technologies, security and privacy risk cannot be eliminated and the RAHC cannot guarantee that Personal Information will not be disclosed in ways not otherwise described in this Policy.

Access, Accuracy and Removal of Personal Information

An individual may request access to the Personal Information held about him or her at any time by contacting the RAHC at info@realamericanhardwood.org. The RAHC will endeavor to respond to any such request as quickly as possible and, in any event, within the legally required time periods. Subject to certain exceptions and limitations prescribed by law, an individual will be given access to any Personal Information the RAHC holds about the individual.

The RAHC seeks to ensure that the Personal Information it uses is accurate and current. Please assist us by advising us of any inaccuracies you notice and keeping us informed of changes to your Personal Information so that we may make appropriate corrections. The RAHC will correct or amend Personal Information that is shown to be incomplete or inaccurate.

In some circumstances an individual can withdraw consent to the collection, use or disclosure of Personal Information. However, the withdrawal of consent may impact the RAHC’s ability to serve and maintain a relationship with the individual. If an individual wishes to review, verify, correct or withdraw their Personal Information, they should contact the Coalition.

Questions and Complaints

For further information about this Policy or the practices of the RAHC related to Personal Information, or to make a complaint, please contact us at info@realamericanhardwood.org. The RAHC will investigate all complaints and take appropriate action as a result of such investigation.

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